Trends in HR software has seen a substantial inclination towards automation in recent times.
In modern times, we agree that in business, the internal processes cannot be effective without technology, especially in a critical and sensitive function such as HR.
So, here is the question - How much of HR technology is necessary for an organisation?
In a recent study conducted by India Briefing, it was found that AI in HR Technology will be one of the biggest trends in India’s HR industry in 2020.
The study suggests, that in 2020, AI integration will be used across employee-facing applications and software to drive productivity and engagement within the organization.
It is clear that, too little technology will not help in fully mitigating the burden of managing administrative and documentation work, since we strongly believe that HR is all about people engagements and bonding.
On the other hand, too much of technology can create an artificial wedge between HR & employees, if introduced unscientifically.
Let us now list down the most important HR responsibilities or jobs to be performed before we evaluate what areas of HR might need automation, it’s relevance and the level of implementation.
Most important HR responsibilities
For Internal processes
- HR Data management
- Performance Management
- Learning & Skill development
- Employee wellness
- Attendance & leave management
- Data Analytics
- Payroll Data computation
- Payroll Data receipt/dissemination
- Employee/Manager self-service portals
For External processes
- Recruitment & job evaluations
- Bank file transfers
- Statutory remittance and filings
- Accounting file transfers
- Links to service / benefit providers
A pragmatic analysis of the new trends in HR technology would help to select the right mix to automate your processes.
On one hand, there are traditional human supported Portals, Emails, Call centers, Q&A boxes, etc and on the other, there are new technologies which require no human interventions like Artificial Intelligence, Machine Learning, Voice-enabled helpdesks, Chatbots, Mobile-enabled web pages, etc, which are strongly trending across HR arena.
Unlike in a manual process, new technologies can be customized down to an individual employee’s needs.
The program can fetch an individual’s data automatically and interact directly with the employee to perform tasks that are standard in nature.
List of common HR tasks that can be automated
For HR or Payroll departments, a whole lot of mundane but critical tasks can be automated allowing them to be able to focus on other tasks as well.
- Bonus, incentives, overtime, tax liability or any such assessments can be performed by employees using this technology which uses standard in-built formulas plus historical data to help in arriving at such projections.
- Queries posted by employees like company policies, procedures, statutory queries or tax laws are answered instantly.
- Comparison of payslips or tax sheets can be done automatically for the employee’s analysis.
- Validation of employee data,
- Resumes and job fitment,
- Performance assessments,
- Life-cycle history,
- Payroll results,
- Statutory reports,
- Generation of time-bound MIS or standard reports….the list goes on.
Individual data such as claims or personal information submissions (wherever required) can be automatically populated based on habits or frequently used expense types or fields as default data, which can be overwritten for any updates.
This saves a lot of time for employees or users in updating lengthy forms, etc.
Likewise, there are no limitations to what these softwares can do.
As we said earlier, each organisation has to carefully evaluate as to what is required and to what areas these latest trends in HR software would be implemented.
An organization must be aware of the latest trends in HR software while keeping the employee sentiments and sensitivities in mind.
In order to stay ahead of the game, it is important for any Organization to leverage the latest HR technology to automated and streamline their HR operations efficiently.
greytHR is India's leading cloud based HR software that can easily automate HR processes and empower employee self-service.
greytHR is backed by over 25 years of experience, is perfect for all HR-related tasks. In addition to this, it comes with an integrated attendance management system and leave management system that makes it the perfect all-round HR management software for any SME.
As the world moves to the cloud, more and more companies are opting for online HR software to cut costs, ensure accuracy, and provide transparency.
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